Information for our guests from ,,A" to ,,Z"
Arrival and departure
For your arrival the rooms are free from 3.00 p.m. on.
Departure should be accomplished until 11.00 a.m.
You want to extend your stay by a few hours?
Then take the chance of a day- room for € 60,00.
We have installed an answering machine for all our room telephones on which your beloved ones and friends at home as well as your business partners are able to leave messages. To listen to your tape push the blinking button and enter the following code: 1234.
Baby Cot/Baby alarm
We have also thought about our smallest guests: there are baby cots for free. If you have forgotten your baby talkies, please get in touch with the reception.
At your request we get in contact with a babysitter. She will take care of your kids, tinker and rollick about with them or just play quietly. In the meantime you can allow yourself a pleasant massage or just relax in the spa.
They are prepared for you in your rooms and can be used as a loan.
Of course you can buy one as well.
Please consider the information consigned on your bathrobe at your arrival.
Our spa is a place for recreation and finding ease of mind, waiting for you are indoor swimming pool, whirlpool, thermo spa, a sounding bath tab, massages and cosmetic applications.
Ask our Spa team or our receptionists for an appointment.
The team of Wellness Stuben would be happy to spoil you. Relax with massages,care packages in the thermal spa and wellness baths in the sound tub.
For appointments refer to our Spa team or our front desk staff.
You wish an additional bedcover, an allergy pillow or an additional pillow? Instead of changing the linen twice a week you prefer a daily change of linen?
Our housekeeping will be glad to help you.
City bikes and mountain bikes are free in usage. Just choose your preferred bike.
The give out of the bikes takes place at our front desk.
Please understand that there can be no reservations!
In addition we offer the opportunity to rent chargeable electric bikes for your tour.
A rented on a half or full day.
Enjoy a substantial buffet from 7.30 a.m. to 10.00 a.m.
Sunday until 10.30 a.m.
For the breakfast room service, we ask you to use the order form
in your guest book. For this service we charge € 5,00.
Please bring your order to the front desk.
Our Lobby-Café is open from 12.00 a.m. to 5.00 p.m.
Enjoy the afternoon with one of our homemade cakes and pies or one of our delicious ice cream coupes. You can relish them on our sun terrace while letting yourself impress by the wonderful landscape of the Wallgau mountainside.
In line with half board we’d like to give you a daily warm welcome in our restaurant
from 6 p.m. on.
Our à la carte restaurant “Alte Stube” offers dinner from 6.00 p.m. to 9.00 p.m.
Your beloved pets are as welcome as yourself, but all dogs must be kept on a leash
within the building.
On the terrace we have feeding bowls ready.
We ask for your understanding that dogs in the restaurant, bar and lobby cafe are not permitted for hygiene reasons.
For celebrations, family celebrations, meetings and events, we offer the perfect setting with the cavalier room and the gallery for every occasion. For smaller celebrations our “Max & Moritz Bar” is the right venue. All rooms you can rent exclusively for your events.
We can also be found on Facebook. Follow there the most recent events and thus do not lose sight of each other. We would be delighted if you “like” us there. Enjoy as a thank you a cup of coffee in our hotel lobby.
To keep yourself in shape you can use our cardio room with cross trainer, ergo meter, treadmill and rowing machine – everything for your good condition.
The remote control for TV will be handed to you at our front desk, if you wish.
You can reach our front desk by dialing “9” on your phone.
You’d like to see your friends or relatives enjoy our Bavarian warmth as well?
Just give them one of our Parkhotel Wallgau gift certificates, no matter whether for an overnight stay, restaurant, wellness or an unspecified one with a certain amount, such a present is appreciated by everyone.
We are premium partner of the “Golf- and Landclub Karwendel”. You receive 20% reduction on the greenfee. We will gladly arrange tee times or golf lessons at the club for you and shuttle you between 9.00 a.m. until 6.00 p.m. to the golf course in Wallgau.
Book easily via our hotel reception hours at Golf Pro Jody Morris. This teaches according to the method Healthy Swing which is performance- and health-promoting and thus ensures greater enjoyment of the game.
Hairdresser Möhrlein at the “Dorfplatz” in Wallgau is looking forward to you!
Appointments can be done at our front desk.
Half board is offered in form of a menu with four courses every evening.
Internet / wireless LAN
At our front desk we offer free usage of the internet.
We have free wireless LAN in all our rooms.
Access codes are available at our front desk.
Please hand your laundry to our chambermaids or our receptionists.
We will pass it on to the cleaner’s immediately.
Submission before 9:00 a.m. – back on the same day 8:00 p.m. except weekends.
Please note those charges.
We also offer you our ironing service (within an hour)
daily from 8:00 clock to 16:00 clock.
Our receptionists will inform you about all popular destinations in our area and give you the appropriate maps and leaflets.
For your leisure time spent in the hotel we have the Bavaria Spa, darts and table soccer
(please ask for items at the front desk), as well as drawing items and pens for your kids.
In our library on the gallery you will find timeless classics
to browse in your room or in our hotel lobby.
Lost and found
In case you lost or found something please inform our front desk staff.
Luggage service / storage
We’d like to give you a hand with your luggage at your arrival or departure.
We also offer a secure luggage storage
for the entire duration of your stay in our house until you leave.
Just contact the reception.
From the classic full body massages to reflexology, Breuss massage to Ayuverdischen Massages coddles our wellness team you. Appointments can be made at our front desk.
Max & Moritz Bar
Enjoy international cocktails, changing culinary highlights and
Live sport on Sky together with friends and guests.
Furthermore, we offer here at lectures and screenings. This event venue is exclusively available for rent for family reunions, celebrations or corporate events.
Enjoy the amount of our varied delicacies on our menu card, either classic, or modern or – of course – traditionally Bavarian.
Hot food will be served from noon until 9.00 p.m.
It is filled up every day. Payment takes place at the front desk upon your departure.
Every day we can get you the latest newspapers in English language at your request.
We are glad to prepare a packing lunch (€ 10,00 per person).
Please get in contact with the reception.
For a safe and dry status of your vehicle, we offer covered parking for € 6,00
or underground parking for 10,00 € per day each car.
The parking garage will be closed from 10.00 p.m. and re-opened at 7.00 a.m.
Do you need copies of your documents? Do you have to send an urgent fax? There are such possibilities at the reception. We ‘ll be glad to help.
Send greetings to your family and friends at home.
We have free postcards with different pictures at our front desk where you can get the suitable stamps as well.
Possibilities of payment
You have the following possibilities to pay:
Cash, advance payment, cash card, American Express, MasterCard or Visa card.
We are prepared to supply you with different pillows, such as spelt, feather, allergy or neckroll.
Are you looking for a souvenier for your friends? Take a look in our showcases in the basement and at the reception. There you will find articles from a glassblower,
Ipuro and of course the “Parkhotel” memorabilias.
Your opinion is very important to us!
Did you enjoy your stay at our hotel? Was it really good and relaxing? Then evaluate your stay at the „Parkhotel Wallgau“ on the review sites www.holidaycheck.de or www.tripadvisor.com.
Was something wrong however, please address us personally. We appreciate your help!
From 12.00 a.m. to 9.00 p.m. we continuously offer warm meals.
Snacks, light meals, coffee and cakes are served in our restaurants
or outdoors on the terrace.
You also can order roomservice until 10.00 p.m for € 5,00 service fee.
Our Max and Moritz Bar offers Snacks until 11.00 p.m.
We serve breakfast, drinks, snacks or dinner to your room.
To order dial 124.
Room service is charged with a fee of 5,00 Euro.
Our hotel safe at our front desk offers the possibility to deposit jewellery and valuables as well as your room safe.
Hygienic and beauty products
Did you forget your toothbrush or your razor? No problem!
Just ask one of our front desk staff.
You will get a set to brush your teeth or for shaving for free.
Sauna area with recreation area
Sauna, Thermium and aroma steam bath are open from 2.00 p.m. to 8.00 p.m.
If requested earlier and in the evening until 10.00 p.m. possible.
Please accept that in this bare area there mustn’t be kids less than 14 years of age.
Towels can be found in both areas.
Sewing kit / sewing
A sewing kit for the “small home repairs” can be found in your room.
Help needed? Just contact our front desk and let us help.
The shoe room is located by the hotel entrance.
There you can find shelves and a shoe shine machine.
For shoe shine items, please ask the chambermaids or our front desk staff.
A shoe-cleaning glove can be found in your wardrobe.
Please do not use the face-cloth!
Shuttle service needed for your arrival or departure?
We offer you this free service to the railway stations Klais or Mittenwald during your stay with us. Driving times: 9.00 a.m. – 6.00 p.m.
Please contact our front desk staff.
You can deposit your skis in our ski room in the underground car park.
Snacks & light meals
Have a small snack in our lobby daily from 7.00 a.m. until 11.00 p.m.
Send some greetings to your beloved ones at home and get your stamps at the front desk.
Experience something special. Spend a time of extravagance in one of our suites
in the “Residenz”. We are at hand for any question!
Our swimming pool is open from 7.00 a.m. to 10.00 p.m. every day.
The water temperature is 28°C. (90°F)
If you wish to call someone outside the hotel please pre-dial “0”.
A direct line to your room is available by calling 08825 / 29 and your room number.
If you stay in one of the suites in our “Residenz” you are available
under 08825 / 294 and your room number.
The direct line between hotel rooms is free. Just call the room number.
To make it easier…
You can get individual trekking poles as a loan at the front desk.
If you like we can pack your rucksack with a light meal.
Turn down service
On the evening from 7.00 p.m. until 8.00 p.m, we prepare your room before your night’s sleep. If you do not want this service, please tell the team at the reception.
We are happy to awaken you with our automatic – or if you like personal – wake-up calls.
Please indicate the time at the front desk.
Please notice that articles are left at the owners’ risk!
It is to be found in front of the sauna area and can be used from 7.00 a.m. to 10.00 p.m. every day.
The level of bubbling and lights can be adjusted individually at its entrance.
Please notice that this is no bare area!